NovaGlow Return & Refund Policy
Email: info@novaglow.in

We value your satisfaction. If you're not happy with your purchase, please review our policy below:

1. Returns

• Returns are accepted only in case of defective, damaged, or incorrect products.

• You must email us at info@novaglow.in within 48 hours of delivery with clear photos and order details.

2. Refunds

• If your return is approved, we will initiate a full refund to your original payment method.

• Refunds may take 5–7 business days depending on your bank.

3. No Return Cases

• Products damaged due to misuse, negligence, or after usage are not eligible.

• We do not accept returns for reasons like personal dislike or minor color variations.